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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Autumn Richau

August 1, 2025

5  out of  5
rating by Autumn Richau
"I had an amazing experience working with Emily! She was helpful and kind answering of the questions I had."
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Lisa Ervin

August 1, 2025

5  out of  5
rating by Lisa Ervin
"Torin and Wendy are truly amazing! I have had several changes to make on my policies and they have not only been accommodating of the requests, but saved me hundreds of dollars on all of our car insurance policies. I highly recommend this office, they are always available to answer questions!!"
We responded:
"Hi Lisa - Thank you so much for the kind words. It is always a pleasure working with you and your family! "
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Janet Murphy

July 29, 2025

5  out of  5
rating by Janet Murphy
"Spoke with Jen about getting updated whole life insurance. What a wonderful help she was Very knowledgeable in the field. I would highly recommend her if your looking for any insurance policy"
We responded:
"Thank you for the review! So happy we were able to help with your life insurance. We are always here if you need any additional help! "
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Stephanie Sherwood

July 18, 2025

5  out of  5
rating by Stephanie Sherwood
"Emily Huntington was absolutely fantastic in helping me get a quote for auto insurance! She was professional, friendly, and incredibly knowledgeable. She took the time to explain everything clearly and made the entire process smooth and stress-free. I truly felt like she had my best interests in mind. Highly recommend working with her if you’re looking for great service and a personalized experience!"
We responded:
"Thank you so much for the review! We are happy to hear of your positive experience with Emily."
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Kara Crannell

July 18, 2025

5  out of  5
rating by Kara Crannell
"I recently moved between states. Emily was my contact at State Farm & has helped me several times over the past months getting answers to questions, getting the policies done, and being patient with me if I was able to talk right away. I’m extremely grateful for her help & awesome service."
We responded:
"Hi Kara - Thank you for the review! We were happy to help with your transition to New York. "
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Angela

July 16, 2025

5  out of  5
rating by Angela
"I spoke with Emily Huntington about my insurance needs and she was incredibly helpful! She took the time to answer all my questions and made everything easy to understand. I really appreciated her professionalism and how smoothly everything went. Great experience overall highly recommend working with her."
We responded:
"Thank you so much for the review! We are so happy to hear that you had a great experience working with Emily! "
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Val Joslin

July 16, 2025

5  out of  5
rating by Val Joslin
"All of my insurance needs are managed by this State Farm agency. I reviewed life insurance policy info with Jen today. She provided me with answers to all my questions and shared various options for consideration. We had a very transparent conversation that reinforced the trust I have in their team. I have a much better understanding about insurance and coverage options since switching to Torin Lucas State Farm agency."
We responded:
"Hi Val - Thank you for the review! "
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Samantha M

June 3, 2025

5  out of  5
rating by Samantha M
"Emily Huntington and Torin Lucas are an awesome team!! Emily is one of the best sales representatives I’ve met!! She’s been dealing with my shenanigans for months now and didn’t skip a beat when I would reach back out to her, after it had been weeks, wanting to add or change the policy. She helped us put together a policy that’s cheaper than I’ve been quoted in years and I couldn’t appreciate it more!! Highly recommend reaching out to her, even if you aren’t expecting to switch!!"
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Nick Stone

May 1, 2025

5  out of  5
rating by Nick Stone
"Emily is spectacular"
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Amanda Stone

May 1, 2025

5  out of  5
rating by Amanda Stone
"Emily is awesome!!!!"
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Fresh26 Money

April 28, 2025

5  out of  5
rating by Fresh26 Money
"Great job"
We responded:
"It was a pleasure speaking with you today! Thank you for allowing us to help with you auto insurance! "
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Baby Blast

March 31, 2025

5  out of  5
rating by Baby Blast
"Daniel was very informative and helpful and he was able to answer all my questions and set me up with the coverage I was looking for. I will continue to use State Farm!"
We responded:
"Thank you for the review! "
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Jolene Ringelstein

March 25, 2025

5  out of  5
rating by Jolene Ringelstein
"I worked with Emily to set up a new policy. She was so helpful and showed so much patience answering all my questions and addressing all my concerns."
We responded:
"Hi Jolene - Thank you for the review! It was a pleasure speaking with you last week! "
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Elizabeth Bigham

March 1, 2025

5  out of  5
rating by Elizabeth Bigham
"Jennifer Knibbs was very helpful and all the staff were friendly."
We responded:
"Thank you so much for the review! "
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Carrie Bigham

March 1, 2025

5  out of  5
rating by Carrie Bigham
"Jen Knibbs was very helpful. I had a great experience with all the staff. They are all very helpful and friendly."
We responded:
"Hi Carrie! Thank you for the kind words! "
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Christine Stio

February 28, 2025

5  out of  5
rating by Christine Stio
"Amazing caring & knowledgeable staff!! They work tirelessly to give the best customer service & coverage for your insurance plans while educating you on the different choices available!"
We responded:
"Thank you for the review! "
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zonya jensen

February 27, 2025

5  out of  5
rating by zonya jensen
"Always courteous and willing to help in any way."
We responded:
"Thank you for the review! "
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Javier Dominguez

February 27, 2025

5  out of  5
rating by Javier Dominguez
"Awesome very good agent 👍"
We responded:
"Thank you for the review! "
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Patrick Crook

February 20, 2025

4  out of  5
rating by Patrick Crook
"Very friendly and helpful!"
We responded:
"Thank you for the review! "
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Roosevelt Simmons

February 20, 2025

4  out of  5
rating by Roosevelt Simmons
"I work with Emily and she was very helpful in helping me to get started with switching over to state farm for my auto and home owners insurance."
We responded:
"Thank you for the review! Glad we were able to help with your auto and home insurance! "
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jacque clark

February 19, 2025

5  out of  5
rating by jacque clark
"My local agent in Georgia referred me to the Torin Lucas Agency to help me with my relocation to NY. Daniel reviewed with me the coverage I needed for the move and arranged my new coverage quickly and simply. I already like working with Daniel and the team!"
We responded:
"Thank you so much for the review! So happy we were able to help with your insurance after your relocation to New York! We are here if you need any good chicken wing recommendations! "
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Bruce Glena

February 18, 2025

5  out of  5
rating by Bruce Glena
"Great people Great service 👍🏻"
We responded:
"Thank you for the review! "
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Joseph Nasca

February 4, 2025

5  out of  5
rating by Joseph Nasca
"Daniel was extremely thorough and went through all the available coverages and helped determine where additional coverage was beneficial. Highly recommend these folks for your insurance needs"
We responded:
"Thank you for the review! "
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Alan Wagschal

February 3, 2025

3  out of  5
rating by Alan Wagschal
"I dealt with Emily H and my customer experience was great"
We responded:
"Thank you for the review! "
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Shane Knibbs

January 31, 2025

5  out of  5
rating by Shane Knibbs
"10 out of 10!! I was in need of Home Owners Insurance. Jen is great to work with, great agent, great person and is super helpfull and worked with me on getting the coverage my home needed. Excellent customer service"
We responded:
"Thank you for the review! "