State Farm® Insurance Agent Torin Lucas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Izzy
July 18, 2024
"Love this office. Very friendly staff"
"Thank you, Izzy! It truly brightens our day to hear that you love our office and find our staff friendly. We’re honored to have you as a valued customer. - Torin Lucas - State Farm Insurance Agent, Getzville, NY"
JoAnn Krieger
July 17, 2024
"We have had a wonderful experience with Torin’s office. The staff is very knowledgeable, service is excellent and they keep you informed every step of the way. Torin sat down and thoroughly explained our options and what would best meet our needs. We highly recommend this office."
"Hi, JoAnn! Thank you for sharing that you’ve had a great experience with our office. It's important to us that our staff is knowledgeable and keeps you informed throughout the process. I’m pleased that our discussion helped clarify your options and meet your needs. Your recommendation means a lot to us, and we look forward to providing you with high-quality insurance. - Torin Lucas - State Farm Insurance Agent, Getzville, NY"
STS
June 19, 2024
"Greetings from California! Thank you, Torin Lucas State Farm, for your outstanding service over the years. I highly recommend them to anyone in need of reliable and caring insurance services in the Western NY area."
"Thank you for your glowing recommendation! I'm thrilled to hear you found our insurance services reliable and caring. We're grateful for your support over the years and look forward to assisting you further. - Torin Lucas - State Farm Insurance Agent, Getzville, NY"
Matt K
December 4, 2023
"Thanks a lot. I bet illegal immigrants can insure a vehicle. I have no points or accidents and can't insure my '94 Buick! Damn Communists run this business!!"
Jami Ervin
April 14, 2023
"I cannot recommend Agent Torin and ESPECIALLY Wendy at his Crosspoint office! We have been with State Farm for ages and experienced exceptional service when we transferred our policies to Torin's office. Right away they were warm welcoming & knowledgeable! Most recently I was at the DMV getting my new NYS plates, when I found out that I needed a new ID card ASAP! I called the office from the DMV counter, wendy answered the phone & took care of everything immediately and all was resolved - she was a lifesaver! It really is true - Like a good neighbor State Farm is there!"
"Thank you, Jami, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Wendy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Patrick Flesher
January 13, 2023
"I am thrilled to have my insurance through this State Farm shop, located at N French at Crosspoint. The reason it's so amazing is their low rates, their customer service, and the best reason is a representative named Shelby. Literally just answered the phone in the last 5 minutes of the day on a Friday, and helped me with a problem that was complex. I would hope but am often disappointed there were more people excited about their job, but I think I've only experienced one recently and that's Shelby. Call for an insurance quote today!!"